WP Bakery Update did not work

townofbauline · September 2020

Hi

In the admin panel I navigated to BeTheme -> install plugins to update the WPBakery Page Builder.

I clicked the link to update the WPBakery and all that happened was the right side of screen was blank.

Refreshed page and saw an activate link. When I clicked that nothing happened.

I tried deactivating all plugins and performing this action again - no go.

Please help me out.

Kathy

townofbauline.ca

Bryan · September 2020

Hello,

one of the plugins must be causing this issue. You ill have to go to your FTP wp-includes/plugins and change the folder name. This will deactivate those plugins and you will be able to change the name back and turn on the plugins you need.

thanks

townofbauline · September 2020

HI

I did what you asked, then activated WP plugin and got this message

Fatal error: Cannot declare class WPBakeryShortCode, because the name is already in use in /home/apldvhwt75w1/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php on line 866

Pablo · September 2020

Hey,
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

townofbauline · September 2020

i fixed it thx

WP Bakery Update did not work

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