Problem with login

infoweblinkgr · October 2020

Hello,

I have an issue with the login in the wordpress panel, after updating BeTheme in the last version.

After filling my credentials in wordpress login page, it always shows me a blank/white page.

I contact with the hosting company and they informed me that there is an issue with BeTheme (see after my message).

Could you please help me resolving this issue?

Thank you in advance.

Christos.

Phil · October 2020

Hello,
Please, turn off all of the plugins, update your WP to the newest version, and check if the issue still exist.

Thanks

infoweblinkgr · October 2020

Hello,

Since i could not login to my
wordpress panel, I delete all of my plugins (from my web hosting), but
unfortunately the problem still remains.

Waiting for your reply.

Thank you in advance.

Christos

Phil · October 2020

Please, do a recovery backup and update your WP first, and then Betheme.

Thanks

infoweblinkgr · November 2020

Hello,

I updated to latest version of WP, but now Betheme cannot be up to date.

When I am trying to update the following screen appears:

Waiting for your reply.

Christos

Phil · November 2020

Hi,
Please contact your hosting provider and check if the current PHP version on your server has CURL enabled.
thanks

infoweblinkgr · November 2020

Hello!

Thank you for your support.

Everything works fine now!

Cheers!

Christos

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