ESS Grid Doesn't work with Betheme since 5.5.1

ThomasPinte · October 2020

Dear,

Since I update my site to wp5.5.1 and with the new version of Bethem, I can't use Ess grid and customize it. No action is working.

Wath can I do ?

Thanks and good week-end,

Thomas

Phil · October 2020

Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

ThomasPinte · November 2020

Hi Phil,

I used your theme on 2 websites (I have two licences on my account)

Indeed, I meet the same rouble on the two site, and this could not be an example because the trouble is no action could be made with ess grid. If I would to make one, I used to change theme, make modification on grid an come back to Betheme.

Here It's an exemple of site : www.trimasama.com

Thanks

ThomasPinte · November 2020

https://pasteboard.co/JyuAKZB.png

Phil · November 2020

Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
thanks

ThomasPinte · November 2020

This is sad, beacause it's the best plugin for grid. If you don't find a solution I will change of thele and don't recommand your theme.

Pablo · November 2020

We have never supported the ESS Grid plugin so we are not sure how it could work with our theme.

For now, we do not have any plans to extend the list of supported plugins, so sadly, we cannot be source of the help in this case.

All that we can suggest is to contact the webdeveloper or post your suggestion about make this plugin supported in this topic:

https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest

Thanks

ESS Grid Doesn't work with Betheme since 5.5.1

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