problem with home page

greengeek2013 · November 2020

This site is betheme https://themes.muffingroup.com/be/profile/

The site https://www.deborapirilli.it/

I have a problem

hello, the theme does not take the changes.

On the home page I want to 1) remove the slider and put a photo.

2) I want to make the menu work contact me.

I put the changes but it doesn't take them :-( Can you help me ???

Phil · November 2020

Hello,
1) If you want to remove this slider, please, scroll to the media section while editing your page, and from "Slider | Revolution Slider" dropdown menu select "--Select--".
After that set featured image for your page form the sidebar on the right.
https://prnt.sc/vletc4

2) Can you describe me what you want to do greater, please?

Thanks

greengeek2013 · November 2020

I know how to do it and I did it but it doesn't work :-(

It seems that the system does not take the change :-(

Phil · November 2020

Then, please, send me a link to you PHPINFO file.
If you do not know how to do it, check guide under the following link.
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

greengeek2013 · November 2020

https://www.deborapirilli.it/phpinfo.php

greengeek2013 · November 2020

Can you help me please! I paid the theme but doesn't work!!

Phil · November 2020

I see that you have very low 'max_input_time' and 'max_input_vars' values.
Please, contact your hosting provider to change 'max_input_time' to at least 180, and 'max_input_vars' to 5000.
https://prnt.sc/vlzjr6

Thanks

greengeek2013 · November 2020

They tell me that the maximum value is 120!

Also I have NEVER had any problem with betheme, because this gives me a lot of problems !!!

If I give you the accesses can you look at you ?? "?!

I can't remove the slider !!!

Pablo · November 2020

1) The minimal value for BeTheme is 5000 max input vars, and it has to be set, otherwise you can encounter not-updating content or removed content from the builder.

Of course, it this problem won't be noticed when your page is not having a lot of content.

This issue is related to the construction of the php, if it's set to 1000 (as on your server), it will not pass more than 1000 variables, which is really small value while using wordpress theme.

2) If your hosting cannot change input time to 180s, please change it to 120s

The 120 seconds is optimal, but the 180s is much better.

Thanks

problem with home page

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