Revolution Slider invisible after recent update

zhanglehu · November 2020

I've updated my theme and plugins on this Tuesday, then my Slider became invisible on my home page. I've tried with both Layer Slider and Revolution Slider, they are just not visible.

I've browsed the discussion, but nothing worked.

problem at home page header slider

URL: https://ccft.sg/

Phil · November 2020

Hello,
Please, turn off all of the plugins, refresh your cache, and check if the issue still appears.

Thanks

zhanglehu · November 2020

tried that too...not working

I've checked the console at browser, it was loaded, but just invisible

betheme version 21.9.3

revolution slider version 6.2.23

Phil · November 2020

Please, try to import and use other Slider for your home page to check if it works.
You can import them without installing the pre-built website.
Here is a screenshot for better understanding:
http://prntscr.com/h85ybi

thanks

zhanglehu · November 2020

Tried, but not working...Slider remain invisible.

from console, I can tell that it loaded up..

screenshot from browser console :https://prnt.sc/viohmc

at the element style section, there is one thing that :

rs-module-wrap{ visibility : hidden; }

but nothing happened when I change it to visible.

Phil · November 2020

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

zhanglehu · November 2020

The slider is working now, thanks alot!!

Would you mind let me know what actually went wrong with my slider?

Pablo · November 2020

We did nothing.

I got the access credentials today's morning so we were not able to investigate anything.

Thanks

rishi_bharadwaj · November 2020

May I know how it was rectified? I'm facing the same issue on my site

Phil · November 2020

Hello @rishi_bharadwaj,

Actually, we do not really know because like @Pablo said we get access credentials after problem disappeared.

We did not have any occasion to investigate the source of problem.

Thanks

haiderkindi · November 2020

Same issue after recent WordPress update, do you have a solution now?

Rev Slider is not showing on Home Page?

Phil · November 2020

Hello @haiderkindi,

We still do not know what causes issues like this but, please, try to use a different slider and check if the problem appears even then.

From version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website.

Here is a screenshot for better understanding:

http://prntscr.com/h85ybi

If you do not see this option, please ensure that the revolution slider is installed and active. Also, the version of your theme must be 20.0 or more.

You can also try to turn OFF and ON your Slider Revolution plugin.

Also, please, send us a link to your website.

Thanks

Revolution Slider invisible after recent update

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