All design disappeared
Hi
We have a new site and were working on the color settings when suddenly all designs disappeared!
All fonts changed to Ariel, all colors of headings to black, all colors to default and so forth.
In the muffin builder I had some sections that are "hidden on desktop" but they are now visible on desktop.
What has happened? How can I restore?
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks
here are links to one of the pages... before and after
before:
https://snipboard.io/O1Bcow.jpg
after:
https://snipboard.io/BObCyt.jpg
Please, turn off all of the plugins, refresh your cache, and check if the issue still appears.
Thanks
Now all the plugins are inactive. The problem still remains.
I noticed that your website has couple of HTML errors.
Please, try to get rid of them by checking if every HTML tag is placed and closed correctly.
Thanks
I changed the HTML tags now.
I also saw that the setting for Responsive toggled from ON to OFF (under Theme Options/Responsive/General). When I toggled that back to ON, then the responsive elements started to work again.
I could go through all the Theme options and reinstall them one by one, but I cannot remember the content in each one of them. How can I find all the settings that were done when I installed the pre-built website Sportsman? (if I install Sportsman again it will overwrite my content, right?)
And how can I prevent this from happening again?
I installed the the pre-built website "Sportsman" on a subdomain, then I manually inserted all the data in Theme options over to the main website. Everything in the options was empty.
Still wandering what happened. How did all the settings get deleted?
Please, ask your hosting provider to look at the logs for your website because the Betheme does not have functionality to remove the settings by itself.
Thanks