Video Stops
Hello, I have installed and used Revolution Slider on my site. There is a video playing on the slider but since last month, the video starts and after a while:
- in safari stops and the screen gets blue
- in mozilla and chrome it freezes
- in iphone safari it freezes
(www.marketingconsultant.gr)
Any ideas how to fix this? Thank you!
Comments
Hello,
I tested it on all of the browsers you sent and it's working fine, did you solve the problem?
Also, please clear the cache of your browser and check, if it works.
thanks
Hello,
actually, the video should play continuously (loop). After the recent update it stops. We did clean the cash and tried from other laptops also...
Any idea how can we it?
Thank you!
Can you check, if the same happen when you turn on other theme, like twenty-twenty? (Insert slider in the gutenberg editor)
I think, that it's not a BeTheme fault at all, but not correct configured slider of RevSlider.
Thanks
Hello, yes it is from RevSlider which we bought with the theme. What is the right configuration in order for the video to play continuously ?
thank you very much!!
hello, any update on this?
Hello,
Do you have turned on options Loop media and Rewind at Start in your video settings?
Best regards
yeap! this is the way we had the settings. What else could be the problem?
Please, turn off all of the plugins, refresh your cache and check if the issue still exist.
If this will not help, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
οκ done!
Hello,
Can you attach the admin rights for that account?
Right now, I cannot do or check anything at all.
thanks
done thank you!
Hello,
The problem is with configuration of your slider, I strongly suggest to create that slider from scratch, because there is something not correct and it's really hard to point the problem since the RevSlider became really huge software.
Look, I created the slider with the same video and loop of video works, see the page named: mufftest-sliderrev-repeat-video
thanks