Re-register a theme license with a new domain
I have two BeTheme licenses. Some months ago I changed one of my websites of domain, so the license was with the past domain and I couldn't update the template. I tried to deregister the license from the past domain because I wanted to register it with the new one, but I don't know where I can register it again. I attached images.
The new domain is beanimalheroes.org
Thanks in advance!
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
thanks
Thanks!
The issue with license seems to be resolved. But, I thought that this issue with the license was causing problems with the theme, but the problem keep. For example, the main image in the Home section is with the parallax option, but it doesn't work. The sliders either. Some days ago all was working well.
What can be the problem?
Do you have the newest version of Betheme (21.9.6)?
If not, please, update it because there were issues with parallax that were fixed in version 21.9.5.
Thanks
Yes, I have updated BeTheme to the latest version, but the issue keeps. Do you know if there is another solution?
Please, disable all of the plugins, resave the Theme options, refresh your cache, and after that check if the issue still appears.
Thanks
Finally, an expert in informatic (and SEO and optimization) solved it.
Thanks!