Unable to install Header Builder - Error : Installed But Not Activated, Requires Update

So I wanted to try out the header builder and see if it's better than the

default one but I keep getting this error when I tried updating the plugin via the be theme dashboard.

"Installed But Not Activated, Requires Update"

Again,

Ive tried updating it and i just circle back to that error. Would be nice to test out your header builder.

Comments

  • Hello,

    Please, try to disable all of the others plugins, and update the Header Builder then.

    Do you have the newest version of Betheme (21.9.7)?


    Best regards

  • That's the thing I can't update the theme.

    I'm getting this error:

    The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file '/nas/content/live/synwetsuit/wp-content/uploads/download-wjQyjb.tmp'

  • Hey,

    this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard)

    After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

    thanks

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