I am facing problem to update the theme and my website layout also brooked somewhere
Please help me to update the theme. When i am trying to update it's saying "Update failed: The package could not be installed." And my homepage also brooked in some areas.
Comments
Hey,
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks
Ok the update has done but website looks like broke some areas. But the backend is ok How i will fix it?
Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot showing what is broken.
thanks
Here is my website live link: https://walkyourtalkbootcamp.com/
Every element designed by muffin builder has broked.
Please, turn off all of the plugins, resave the Theme options, update every page, refresh your cache and check if the problem is still there.
Thanks