html problem
Hello,
I contact you because I have a problem when I insert this code
<h4><a href="tel:+390457950306"><i class="icon-phone"></i>045 7950306</a><br />
As you can see this is the code but when I update the page this is what happens:
It doesn't recognize the code and it chenges with another number.
How is it possible?
Waiting for your reply
Regards
Comments
Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
thanks
Hello,
this is the link: [Links visible only for registered users]
In the footer you can see the phone number, the code that we put in Betheme is this one "<h4><a href="tel:+390457950306"><i class="icon-phone"></i>045 7950306</a><br />" but the number you can see is another one (the same that you see in the header)
How can we solve this problem?
Waiting for your reply
Thank you
Regards
You need to change the phone numer in href too.
It should look like that:
Thanks
The number in href is not correct because it misses 0 before 45.
If we put the correct number without the last number (045 795030), it works but it's not correct again.
We have other problems as put the map basic in the website. It doesn't recognize the Iframe.
How can we solve this situation?
Waiting for your reply
Thank you
Regards
Sorry, but I quite do not understand.
Can you explain to me greater what you want to achieve, and how it should look like, please?
Also, check the following link about creating a link to phone number.
[Links visible only for registered users]
Thanks
Hello,
sorry I will try to explain better the situation.
The point is that we insert the a href code but what we see in the website is not the correct number put in the back end.
If you see the screenshot you can have better understanding: [Links visible only for registered users]
I don't know why it doesn't recognize the code and changes it with another phone number. I try to update the new version of Betheme but it cannot be installed.
We have also problem with the map viewing, it's like it doesnt recognize the Ifram code shared by google map (see the screenshot [Links visible only for registered users])
This is the website: [Links visible only for registered users]
I hope I was clear and I ask you how to solve this problem, please.
Thank you
Waiting for your reply
Regards
Please send us WordPress dashboard access privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Hello,
thank you
I have sent teh access on the contact form on the right side.
Waiting for your reply
Thank you
Regards
1) The footer works correctly, I provided some text there and it changed after 2-3s.
Just change the link or text and it will change by default, remeber to publish the changes.
2) You did not provide the proper iframe link, even if you will provide the URL (SRC) you provided for map in browser, it will refuse error.
Please, provide correct iframe code to the field of "Map Basic" item
thanks
Hello,
I think you don't still get the situation.
As you can see in the screenshot [Links visible only for registered users] Here to have better understanding [Links visible only for registered users]
The phone number in the back end is not the same. What appears it's another number!
For the map in the Contact page the Iframe code is correct but whats happens is this situation:
backend [Links visible only for registered users] frontend [Links visible only for registered users]
We need to solve the problem because the client is a bit upset.
Waiting for your reply
Thank yuo
Regards
Dear
I solved the problem.
I deregistered the purchase code and then I registered it again.
Now it works
Thank you
Regards