I finally got the theme to install. I had to go back to themeforest and download the installable file only file. The complete folder version had the file that would not install so there must be something wrong with that file.
I'm trying to download the theme computershop but it times out.....only allowed 30 seconds. can you upload it for me since the hosting company won't allow time changes?
It would not change anything, because the installation progress is always on the side of the hosting provider, so we cannot just simply avoid it (it's not possible).
Also, there is no other way to install pre-built theme than our installer that you use.
Comments
Hello,
Can you describe this issue greater, please?
When this error appears?
Can you send me a screenshot showing that error, please?
Please, also, check the following links to be sure that you make everything correctly.
https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/
https://support.muffingroup.com/documentation/installation-updates/
Thanks
As a webmaster with over 25 yrs I have built numerous sites, many have been bethemes.
site is cachetworksusa.com. I was only able to install a version from 2017. The latest version continued to give this error.
This is an image of the error message. Also how do I send a private message so I can send you login details.
I finally got the theme to install. I had to go back to themeforest and download the installable file only file. The complete folder version had the file that would not install so there must be something wrong with that file.
you got this error because you were trying to install wrong package. The theme file you supposed to install is betheme.zip
More details about theme installation and mentioned stylesheet error you can find below:
https://help.market.envato.com/hc/en-us/articles/202821510
https://support.muffingroup.com/documentation/installation-updates/
Best regards
I'm trying to download the theme computershop but it times out.....only allowed 30 seconds. can you upload it for me since the hosting company won't allow time changes?
It would not change anything, because the installation progress is always on the side of the hosting provider, so we cannot just simply avoid it (it's not possible).
Also, there is no other way to install pre-built theme than our installer that you use.
thanks
never mind...I hired someone to fix the issues