Pre-Built website demo importer not working
When i try to import a demo from the Pre-Built websites tool a message like this appears:
This demo package is not available on the cloud server. Contact @babak.Package Name: https://filedn.com/lbzTJlHIVNaSVuOTzWunY6B/bethemedemo/hairdresser3.zip
I can download a zip file on my own from that link, but then I'm not sure what to do with it to install it. why is this happening? How can I import a demo?
Comments
Hello,
Please, check the following video tutorial, and ensure that you do everything correctly while importing a demo.
https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/
Remember to have only required plugins activated while importing.
Please, also, tell me what version of Betheme and WP do you have.
Thanks
I did that all that, i was wondering though if this might be the problem:
"Your server is blocking connection to API server api.muffingroup.com
Please contact your hosting provider."
in that case, is there some other method to import the demo data?
betheme: 21.8.1
wp: 5.6.1
If this error appears, as there is shown, you should contact your hosting provider and ask them about it.
Moreover, you do not have the newest version of Betheme (21.9.9).
Please, update it, and check if this issue still appears.
Thanks