Drop Down Menus not working in IE 11
Hi
Site address: aybell.co.uk
My site displays fine in firefox and chrome, but the drop down menus do not work in internet explorer 11
The drop down menus should appear under services and about
I have tried disabling all pugins, but still no joy, are you able to help please
Comments
Hello,
Are you using child theme? If yes, please, switch to parent, and check if this issue still appears.
Also, please, tell what version of WP and PHP do you have.
Thanks
Hi
I am using the parent theme not the child theme
WP version is: 5.6.1
PHP version is 7.4
Our team will take a closer look at this issue.
When we find the source of this problem, we will let you know.
Thanks
Many thanks, i look forward to hearing from you
This issue with the submenu appears because of the lack of compatibility in IE 11 with the newest jQuery version in WordPress 5.6.
Sadly, I must inform you that this issue will not be fixed because we are not supporting this browser because of the drop in market share to less than 1%.
Best regards
Hi
Is there any mechinism within the theme to check the browers being used and if it is IE11 or older to display a message
Sorry, but there is no mechanism that would recognize the browser in Betheme.
To achieve that, you will have to use some third-party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
thanks
Thank you