Support Center Visit Demo License manager Buy @ envato

Odd black background in navigation

polymensapolymensa
in Menu / Mega menu

Hi there, I just discovered this black looking tab behind my menu. Can anyone help me get rid of it. You can see it here: https://www.polymensa.com/polymensa-membership/

Screenshot 2021-02-23 at 07.08.39.png

Thank you!

daniel

Comments

  • PhilPhil

    Hello,

    Did you solve your issue?

    I have been on your website, and I cannot see this black tab.

    obraz.png

    Can you tell me on what browser you have this issue? Have you tested it on another device or incognito mode?

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • polymensapolymensa

    Google Chrome on Mac Os

  • PhilPhil

    I have tested it on Chrome on Mac OS too, but there is no black background.

    obraz.png

    Are there any steps to reproduce to see it?

    You can try to disable all of the plugins, refresh your cache, and check if it works correctly then.

    Also, if you have any extensions installed on your browser, you can turn them off too.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • polymensapolymensa

    Very interesting. You are seeing the wrong page ?! I wonder why that is?

  • polymensapolymensa

    It looks like there is some kind of caching issue. Because you see an old version of that page. I am really worried now.

  • PabloPablo

    Hello,

    I tested it on my laptop and co-worker laptop several times, every time refreshing the cache and we couldn't see that problem, are you sure that it's not a cache on your side?

    Also, cannot you disable the cache software on your hosting or plugin?

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.