Editing page freezes
Hi,
in wp panel, when opening either an existing page or post to edit with VC, the scrolling freezes. The only way to edit is to use the frontend editor, but I don't want to use it.
This problem occured after upgrading the theme to its latest version (24.0.31).
A strange way I found to bypass the problem is:
minimize the VC window --> open the page/post option window --> close it and open the vc window again. That way, the scrolling works again.
Thank you for your help.
Comments
Hello,
Please, turn off all of the plugins except VC, refresh your cache, and check if the issue persists.
Moreover, if you are using a child theme, switch to parent, and recheck it.
Thanks
Hi Phil,
I did what you suggested, but the problem remains...
Thanks
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
ok thanks, I sent you access information.
Best regards
Would you please check if you can scroll your pages now?
I have temporarily turned off the Muffin Builder because I noticed that there was a class setting the overflow to hidden coming from our builder.
If you do not use the Muffin Builder at all and you use only the WPBakery, or this problem will appear again, you can turn it off in Betheme -> Theme options -> Global -> Advanced.
Thanks
Thank you very much, now it works.
Best regards.
Hello @cambiumdigital,
Did you try to disable all of the plugins, clear the cache of the browser and check, if the issue still exists?
Also, is your WP and BeTheme up to date?
thanks