Variations Stopped Working
Hi, the last update of Betheme made some issues to some eshops with woo commerce that i build. Variations of a product stopped working and cant add the item in the basket no matter what you choose. I Turned the betheme in the previous version and all working fine.
Comments
Hello,
Can you check, on the latest version, if variables starts to work when all of the plugins will be disabled (leave WooCommerce enabled only), and cache will be cleared?
Thanks
Yes we did that and nothing happened. Conclusion is that wen we disable the theme the variations came back.
Hey,
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
How to solve the problem? I have the same one!! This is very urgent and important
Hello @ChickORico,
We are currently working about solving that problem, the update will be provided soon.
What we can suggest for now, is to ask your hosting provider for backup with older version.
thanks
Should i give you access or not? I see you are working on a new update. I downgrade my eshops at version 24 in order to work properly. If i give you access you should update first.
Well, the 24.0.3 fixes the problem with variables, even if you want you can disable the betheme woocommerce swatches completely in Theme Options -> Blog, Portfolio & Shop -> Shop
But after updating to 24.0.3 it should fix your problem.
thanks
Thank you for your instant response. Solution found.
Because, you use 3rd party add-on for WooCommerce variation swatches, you have to disable built-in Custom Variation Swatches option in Betheme > Theme Options > Blog, Portfolio & Shop > Shop > Options section.