My site appears to be broken after latest update
I seem to be having all types of weird issues after updating to the latest version today.
On my sliders I can't change my featured image. It won't let me click the remove button. I also can't pick a new image. All of my images are showing empty.
I have "ES" appearing on all of my pages
When trying to update my services page I get, "Updating failed. The response is not a valid JSON response.
Comments
Hello,
Can you see, if the same happen when all of the plugins are disabled?
Do not forget about clearing the cache of the browser after disabling the plugins.
thanks
I tried this and my page is still not working. There are all kinda of little weird issues. Now I cannot search for any plugins to install.
Hello,
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I sent this over a few days ago. They said they would pass the credentials along.
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
link to this forum discussion
link to your website
login credentials
Thanks
Ok, I have completely rebuilt my site and manually moved items to the new WordPress from the original. The issue I'm having is I have 100's of blog posts with featured images that are not coming over. I tried the plugin that gives you the option to export media when using the default tools>export option but when I import they are still not showing up. Unfortunately since the old site is broken I'm limited in what tools I can run on the old site. I cannot run duplicator at this point because it errors out.
Please reinstall BeTheme completely, if it won't help, you will have to contact your hosting provider and ask him about some logs.
How to reinstall?
Please go to the Themeforest, download the latest package and unzip it.
Then, connect to the FTP of your server, go to the WP-Content -> Themes, and remove the "betheme" directory, then upload the unzipped package from themeforest.
You won't lose anything, because all data is stored in the database.
thanks
I have it hosted on my own box. This is a fresh install of WordPress. My issue is I can't figure out how to get all my featured images off the old install with my posts.
All of the uploaded media in wordpress (via ftp) are in the wp-content/uploads directory you should look in the category labeled with years (2019, 2020 etc)
Thanks
Right but this does not attach them as a featured image. So if you export the posts they are all missing.
Hello,
In that case, please, check the following link:
https://whiteleydesigns.com/move-wordpress-blog-posts-featured-images/
At this moment it is the only option to move your posts with the featured images.
Thanks
Appreciate the suggestion. I tried this before and this tool didn't import the featured images. Any other thoughts?
Sadly, I cannot recommend you anything else.
I think that you will have to move these images manually, unfortunately.
Best regards