No scroll bar in post editor

pfmedia · October 2021

Hello,

After updating to the newest version there of BeTheme there is no longer a scroll bar when creating new posts within the backend. I am referring to the scroll bar to scroll down the post content. The other scroll bar for Gutenberg options is working.

I have tried troubleshooting and with all plugins deactivated and twenty-twenty-one theme active there is a scroll bar.

When I activate BeTheme and all plugins are still deactivated there is no scroll bar. I activate my child-theme and same result - no side bar. To me that says the issue lies within the BeTheme somewhere.

Can you please advise what I should do?

BeTheme active, all plugins deactivated - no scroll bar

2021 active, all plugins deactivated - yes scroll bar

Phil · October 2021

Hey,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

pfmedia · October 2021

Thanks Phil, that information has been sent.

Phil · October 2021

I did not notice this issue, but please open the Developers Tools (F12), click on the body, and check if you have on the right body.mfn-modal-open. If it is there, uncheck the overflow or change it to visible, and see if the problem persists.

Thanks

pfmedia · October 2021

It was there and I unchecked it - No change in the appearance of the posts editor.

Phil · October 2021

Can you check if you are able to scroll now, please?

If it is still not working, please, open the Developers Tools again, and find div with class interface-interface-skeleton__content, and uncheck the overflow.

We are doing an investigation to prevent this issue in the future.

Sorry for all the obstacles.

Thanks

pfmedia · October 2021

Hello Phil,

I can now see the scrollbar, thank you very much! Can you let me know what was done to fix it in case this happens again? Or is it something I shouldn't have to worry about anymore?

Phil · October 2021

I have only done the steps I described in my previous message.

But we will try to eliminate this issue, so you should not worry about it anymore. 😉

Thanks

No scroll bar in post editor

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