Scrolling lag on mobile device
Hello there,
I am having an issue with the theme. I imported the BeMining2-Elementor demo on my website, and I am experiencing a scrolling lag on mobile devices. I tried desactiving my custom CSS, but it doesn't seem to work. Would you mind checking it out for me? Please, see the video above.
The URL is https://demaction.tchintactic.ca/
Thanks ?
Comments
I've tried to desactivate all the plugin and I found out that deactivating the Elementor plugin is the only way to solve the lag, but is not a viable option since I need it.
I am experiencing the same bug with another website using BeTheme and Elementor: https://santeriviereduloup.tchintactic.ca/
Hello,
Can you tell me what device and browser are you using for testing, please?
I have checked it with the iPhone 12 and Samsung Galaxy S7, and I did not notice any lag while scrolling.
Please, test your websites with another device and internet connection.
Thanks
I am using a Google Pixel 4XL on the latest version of Chrome on Android 12. This is not normal behaviour. I also tested it on an iPhone, but there's no lag. Please see the video: https://wormhole.app/ZOva6#tvBajVvLc1hJnXhy3LO4eg
The same issue is happening on my Pixel 4 XL Android device with Firefox and Opera browsers.
I tried with another Android device but there's no issue on it...
The issue is also happening on a Galaxy A7 on Android 8 with Chrome.
The issue is happening on a Nexus 5 device too. So I can assume that it's wildspread across Android devices.
The issue is only happening on the demo pages (pre-built website pages) that I installed. I tried to make pages from scratch and there are no issues on them.
With this information, the scrolling jump effect seems to come from your demo pages.
The bug is happening on your demo Elementor websites too. This is a huge issue.
Please see the following video: https://photos.google.com/photo/AF1QipNJC2Cl6TJU0qRK8ZKx-QPmBfzjnl_tDrbj3ZOM?hl=fr
From website: https://themes.muffingroup.com/be/event6_el/
Please, switch to some free theme like Twenty Twenty, and check if the same thing happens.
When you do that, please, let me know about the results.
Thansk
It does also happen with Twenty Twenty theme. The bug is in all of your demos Elementor pages. The bugs doesn't happen with the Muffin Builder.
If the problem appears with a free theme like Twenty Twenty, then it is a problem with the Elementor itself, and the root cause is not connected with Betheme.
As Elementor is not our product, we do not have access to its files, nor can we modify it. In that case, please, contact their support, and explain what is happening.
https://elementor.com/support/
Thanks
I just tested many Elementor websites and they don't have this issue. I'm sure the problem is coming from the way you built your templates pages.
I solved the issue myself in Elementor settings. You have to select Elementor full width in the Default page template section.
I am glad that you found the solution for it.
Please, let me know if I can help you with anything else.
Thanks