I can't install the plugins.
Hello dear programmers,
I just tried to install the provided plugins, but unfortunately I get the following error:
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
i have already made myself smart and searched for the error at the faqs as well as here in the forum and nothing of the suggested things works.
- php version is 7.4.3
- curl is enabled
- if the zip files are broken, then please check yourself what is wrong with them, i'm trying to download them from you.
- all plugins are disabled
- there is enough space on the harddisk and in the ram
i strongly assume that the zip files are somehow broken
thanks and best regards
Comments
Hi,
there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes:
- there is not enough memory on server side and only your admin/hosting provider will be able to check this in logs
- your server might not support uploading different files than .zip format
- there is not enough space on the disc of your server
- in many cases, php7.0-cURL is not being installed on server and its installation, solves the problem
In above cases, you need to contact with your admin/hosting provider. Just in case, we include few links below that may help you as well:
https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-1/
https://wordpress.org/support/topic/incompatible-archive-pclzip_err_bad_format-10/
https://wordpress.org/support/topic/pclzip_err_bad_format-1/
https://stackoverflow.com/questions/17771578/wordpress-theme-upload-error-pclzip-err-bad-format