Product Problems
Hi there, this website www.floraldesire.co.uk has worked perfectly up until 3 days ago. Nothing extra has been added. Older products added work perfectly, but newer products won't connect to the basket. I am using product add-ons for customer to choose a flower card and add recipient. This works beautifully in this category https://www.floraldesire.co.uk/just-because-hand-tied-bouquets/ but not in https://www.floraldesire.co.uk/valentines-2/. Please see screenshots.
On https://www.floraldesire.co.uk/valentines-2/ it says the recipient name has to be filled in, which it is, then shows an error message. You will notice that on these products the Add to Basket is sat next to the Recipients Name, however on the ones that work it is where it should be below.
Comments
Hi,
Please, go to WooCommerce -> Settings -> Products, disable AJAX option, and check if the problem persists.
Thanks
HI there, the problem is still there unfortunately.
Apologies is now working, however the option to delete products from the basket isn't now working.
I can see that you do not have the newest version of Betheme.
Please, update it, and check if the problem persists.
Thanks
I have updated this and all works fine apart from on a mobile, there is no option to add a product to a basket on the single product page.
Please, try to use the following CSS code:
Thanks
Thank you.
I have another problem on www.serenitydental.co.uk. On Chrome the Book Online button on the menu works fine and takes you to a third party booking system https://uk.dentalhub.online/v1/view/organization/548/index.html#/perspectives/3. On other browsers such as Edge it just bounces back to the home page. Could you advise please.
Best regards
Can you tell me how did you create this page, please?
Did you use some third-party plugin or script?
Best regards