Menu on home page of restaurant 5
The menu on the home page of the theme comes out in whit letters and everything is clickable and in White letters.
Also we cannot use short code to an instagram feed plug in it does not post anything.
Thank you.
The menu on the home page of the theme comes out in whit letters and everything is clickable and in White letters.
Also we cannot use short code to an instagram feed plug in it does not post anything.
Thank you.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
This is what we see on our end. The bottom picture is what we see while editing live. The middle is what we see when we preview the site. We cannot edit those links or turn them off. Picture one shows what we see when we try to edit.
Also short codes do not work for instagram feeds.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
However, does this Instagram feed shortcode comes from some plugin? If yes, can you tell me the name of this plugin, please?
Thanks
Ok the website is not public tho it is in staging area in WP engine.
Instagram feed by Smash Balloon.
The site is
https://elsecretoderos.wpengine.com/
1) Did you send the dashboard access to this staging area?
If not, can you do that, please?
2) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
Only what I can suggest is to put this shortcode in the WP editor, use the WP Content element in the builder, hide the WP content so it will not be doubled, and check if it works then.
Thanks
Sent the log in info.
This restaurant portion has a number of bugs.
Now we are unable to edit the menu on the pages anything edited will not save.
We attempted to make changes from both muffin live and from the regular edit.
Any of the items like in the image can be changed but the changes do not save.
Cleared cache still does not work.
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Moreover, please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
We resent the information requested.
We also made the PHP page live.
Please let me know when the PHP page is no longer needed so that we can take it down.
Sorry, but the login credentials to your website (not to the dashboard), are not working.
Can you check them, please?
Thanks