Sidebar is on the wrong position

Comments

• Phil

  February 2022

  Hi,

  Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• gabtzi

  February 2022 edited February 2022

  Hello,

  shop page is: https://www.mirgiotis.gr/shop/

  category example: https://www.mirgiotis.gr/product-category/gamos-vaftisi/
• Phil

  February 2022

  I can see that you do not have the newest version of Betheme.

  Please, update it, and check if the problem persists.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• gabtzi

  February 2022

  Hello,

  yes the problem continues with the new version.
• Phil

  February 2022

  Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Phil

  February 2022

  I will need FTP access to your website as well. Can you send through the contact form like before, please?

  Remember to attach a link to this forum discussion.

  Moreover, while I was testing and switched your child theme to parent theme, the license key was removed from the dashboard. So please, put your license key again in Betheme -> Dashboard.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• gabtzi

  February 2022

  Hi,

  details have been sent.
• Phil

  February 2022

  You created a template for a category before where you set the sidebar removed the template, but the position for the sidebar was not removed.

  We resolved this issue on your website, and we will fix this in our theme so it will not happen again.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• gabtzi

  February 2022

  Hello,

  the issue seems to be fixed. Thank you. I am curious though because our staging site doesn't exhibit the this behaviour and the code base was the same when we moved to production.

  Best regards.