Problem with attribute images in Woocommerce
Hi, I have encountered a weird bug regarding BeTheme, in the Woocommerce back end when you try to set an image for an attribute element the image picker doesn't appear, after checking the console I get a single error:
Uncaught TypeError: wp.media is not a function
run [Links visible only for registered users]:411
This is happening after the update to Wordpress 5.9 and Woocommerce 6.2.0 and my BeTheme versionis 25.1.9.1 , can you help me check if there's an error on BeTheme or any incompatibility between versions?
Comments
Hi,
Thank you for noticing.
I was able to reproduce this issue in my environment, and I have passed this information to the dev team.
We will take a closer look at this issue.
Best regards
Thanks for answering so quickly!
I'm glad I was able to catch the issue in a way that was replicable, do you have any stimate on how long would it take to resolve and the severity of it?
If there's any additional information you would need, let me know!
The fix should be available in the next update, I cannot guarantee it, but we will try our best to resolve it.
However, at the moment, no additional information is needed but thank you.
Best regards
Hi, can you tell me if there's any update on the fix of this issue? Is there any way you could tell me a manual to fix the issue? My page is echeduled to be up and running in a week and I'm on desperation mode at this point.
The update should be released next Monday.
However, if you need to have it resolved right now, you can send us your WordPress dashboard and FTP access privately thru the contact form, which is on the right side at [Links visible only for registered users].
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Thanks
The fix was perfect, thank you very much.