Page goes blank after updating the page.
If I edit any pages the pages lose all content on the front end.. Any fix for this?
https://www.loom.com/share/4321ea3702d04167a3ab274e1763ac9f
I opened up Be Builder but not looks like it wiped out all the content on the page after going back I the regular editor.
Broken page here
I have restored the site for now until I hear back. This is the second site this has happened that I have tried updating. Thanks
Comments
Hi,
I can see that you have an old version of Betheme.
Please, update it and check if the problem persists.
Moreover, please, check that with all plugins disabled.
Thanks
I had actually just updated it yesterday but restored the site because of the issue.
Just updated again and turned off all plugins and still no luck
I switched toff child theme and was able t add a few periods and save but after editing more content it broke again when viewing in preview mode but the edits are now there in nonpreview mode so the conclusion is looked like you can't have a child them and can't view it in preview mode for it to work.
Ittps://www.loom.com/share/38a5e5e1532a41f9af82729f02055a4f
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Forgot to attach a link to the form discussion and thought this was about the centering of the on that page not working.
Let me know if you need anything else.
i got the ability to update the page to work by switching off the child theme and not trying to view it in preview mode.
So those seem to be the issues. And having trouble centering the image but that is in another ticket.
So this problem does not appear anymore?
To ensure I have made a modification to the page you have sent, and the update worked correctly.
I have removed the modification, to leave the page as it was before.
Thanks
Yes because I have turned off the Child theme. That was the problem. The page goes blank on all my sites if I tried to edit it with the child theme on and I have to restore it to get it back? Is there a problem using the Child Theme?
Probably some of the modifications in your child's theme cause it.
We do not provide help with the files modifications, and if you need to use a child theme, you must contact your web developer to investigate the root cause.
Best regards