Error when updating the theme

Comments

• Phil

  March 2022

  Hey,

  This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

  After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• aadi009

  March 2022

  no, I just use the key for one website only, First i make a subdomain for development and after that i transfer website to real domain thats it. Did not use on any other website/project.

  
  

  Thank you
• Phil

  March 2022 edited March 2022

  Anyway did you follow the steps from my previous message?

  If not, please, do that.

  If yes, and still got this message please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next