Mobile Menu Not Working

Comments

• Phil

  March 2022

  Hi,

  1) Can you please tell me how to reproduce this issue?

  I have checked that, and I was able to open a couple of submenus.

  

  2) Please turn off all of the plugins, refresh your cache, and check if the plus sign appears.

  Moreover, if you use a child theme, switch to parent, and recheck it.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Mark666H

  March 2022 edited March 2022

  Hi Phil,

  I think the real issue is the + sign as users don't know where to select without it. I f they open the menu and click on a menu heading, the menu simply closes.

  Have been through the plugins as suggested.

  No parent theme.

  Have tried with Iphone and android.

  Thanks.
• Phil

  March 2022

  Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  As a temporary workaround put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS:

  .mobile-header-mini #Top_bar #menu ul li.submenu .menu-toggle:after{
     content: "+";
   display: block;
  }
  .mobile-header-mini #Top_bar #menu ul li.submenu.hover .menu-toggle:after{
     content: "—";
   display: block;
  }
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Mark666H

  March 2022

  Sent, thank you.

  And workaround works.
• Phil

  March 2022

  Sorry, but we didn't get any message from you yet.

  Please check your mail inbox for our response. Look also inside the spam folder.

  If you don't have any message from us, please send your login credentials again.

  Be sure that you sent all of the required information mentioned in the previous message.

  • link to this forum discussion
  • link to your website
  • login credentials

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Mark666H

  March 2022

  Nothing in spam folder, only items I have today are notifications from here.

  All details resent.
• Phil

  March 2022

  You had Header Builder active but did not have anything created with it, and it was causing this issue.

  I have deactivated it and removed the CSS code I sent you, and it is working correctly now.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Mark666H

  April 2022

  Very odd, never used head builder, or know where it is!

  
  

  Thank you as ever Phil for your super fast response!