Page does not update


We transferred a website as we usually do for our customers to a new host. We set up 10000 input variables but the home page cannot be edited. We go into the builder, change things, press update, and no update occurs.

We created a new page, it does allow updates.

We made a test; we exported the page that isn't working from our staging environment (that does work) and try to import it into the new site, but that doesn't work either (even into the page that can be edited).

I can set up a username and password for you to enter the site, but this is a public forum.

Old site:

New site:


  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover if you use a child theme, switch to parent, and recheck it.

    Also, please tell me, how did you transferred a website, did you use some plugin? If so, please tell me the name of that plugin.


  • I tried what you said; it didn't help but it gave me an idea.

    I used inspect and looked at the update XHR and found that the post request response was a 403. It turns out the new host was blocking updates. It's a cpanel host that has a "ModSecurity" feature. I turned it off and now the site is working.

  • Hi,

    Good to hear you manage to resolve that.

    Please, let me know if you have any other questions or problems.


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