URGENT: I CAN'T SAVE my pages

Nickonogues · May 2022

Recently I bought this theme and started building a website and it has been so far so good exploring all the options with the Be Builder. But then, suddenly the "Update" button just keeps showing a "loading" animation and stills like that forever and obviously, it does NOT let me save the changes I made.

Also when I add new elements, when apparently I saved the changes (when the button apparently works), my live webpage does not show that and eliminates other elements I previously had on my design.

I feel very frustrated and desperate because I have a deadline to create this website for my client, and I don't know how to explain this to him, and I can't offer him a solid solution on this.

Can yo please help me to fix this ASAP?

Phil · May 2022

Hello,

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

Nickonogues · May 2022

Thank you for the reply. Here is the PHPINFO according to the instructions: https://demachosahombres.com/phpinfo.php

Nickonogues · May 2022

Please, help me asap with this. I decided to try not to use BeBuilder and apparently it worked for a while, but after some hours, it started to not save some of my changes, also erasing some of my elements on my design (specially at the bottom). Even a simple line of Custom CSS. PLEASE! SOS

Phil · May 2022

Sorry, you wrote beyond my working time and I was not able to answer you.

You have low max input vars and max input time values on your server.

Please, contact your hosting provider, and ask to increase these values:

max input time to 180s
max input vars to 5000

Thanks

developerdheerajsharma · May 2022

Same issue is facing.

URL is https://towercop.com/homepage_working/

Please help

Phil · May 2022

Hi @developerdheerajsharma,

Please share with us your PHPINFO file.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

adfafreedom · May 2022

Hi! I have the same problem.

This is my php info https://tortasketzin.com/phpinfo.php

Phil · May 2022

Hi @adfafreedom,

You also have a low max input time and max input vars values.

The Master Values are more important than the Local ones, and that is why this issue appears.

Please, contact your hosting provider and ask to increase it to the recommended ones (you can find them in one of my messages above).

Thanks

URGENT: I CAN'T SAVE my pages

Comments

This website uses cookies