Erased content using BeBuilder

Hi,

Using BeBuilder Live, I edited some text in a column text element, and all content within wrappers on this page were erased. https://www.lifetimehearingservices.com/testimonials-faq/

This is not the first website running Betheme that has had this issue. Anytime I happen to click on the text itself and not the edit pencil, the content will be erased. For other sites, I sucked it up and rebuilt the page. Unfortunately, restoring the wordpress content and database backup is not possible in these cases. The content of BeBuilder is just gone.


I first noticed this about 2 months ago. What is going on here? I have 92 websites all running BeTheme and I can't afford to move to a different theme. Plus, Betheme is just pretty awesome when it works.


Please see this screen recording of how the issue happens:


SITE INFO BELOW:

### wp-core ###


version: 6.0.1


### wp-server ###


server_architecture: Linux 4.18.0-348.7.1.el8_5.x86_64 x86_64

httpd_software: LiteSpeed

php_version: 8.1.4 64bit

php_sapi: litespeed

max_input_variables: 5000

time_limit: 60

memory_limit: 256M

max_input_time: 60

upload_max_filesize: 32M

php_post_max_size: 32M

curl_version: 7.61.1 OpenSSL/1.1.1k

suhosin: false

imagick_availability: false

pretty_permalinks: true

htaccess_extra_rules: true


### wp-database ###


extension: mysqli

server_version: 10.5.16-MariaDB

client_version: mysqlnd 8.1.4

max_allowed_packet: 67108864

max_connections: 450


### wp-constants ###


WP_HOME: undefined

WP_SITEURL: undefined

WP_CONTENT_DIR: /home/svgdigit/domains/lifetimehearingservices.com/public_html/wp-content

WP_PLUGIN_DIR: /home/svgdigit/domains/lifetimehearingservices.com/public_html/wp-content/plugins

WP_MEMORY_LIMIT: 40M

WP_MAX_MEMORY_LIMIT: 256M

WP_DEBUG: false

WP_DEBUG_DISPLAY: true

WP_DEBUG_LOG: false

SCRIPT_DEBUG: false

WP_CACHE: true

CONCATENATE_SCRIPTS: undefined

COMPRESS_SCRIPTS: undefined

COMPRESS_CSS: undefined

WP_ENVIRONMENT_TYPE: Undefined

DB_CHARSET: utf8

DB_COLLATE: undefined


`### wp-active-theme ###


name: Betheme (betheme)

version: 26.4.0.6

author: Muffin group

author_website: https://muffingroup.com/

parent_theme: none

theme_features: core-block-patterns, editor-style, automatic-feed-links, custom-logo, editor-styles, post-formats, post-thumbnails, title-tag, menus, widgets-block-editor, widgets

theme_path: /home/svgdigit/domains/lifetimehearingservices.com/public_html/wp-content/themes/betheme

auto_update: Disabled




### wp-mu-plugins (1) ###


ManageWP - Worker Loader: author: ManageWP, version: (undefined)


### wp-plugins-active (15) ###


Accessibility by UserWay: version: 2.4.9, author: UserWay.org, Auto-updates disabled

Disable Comments: version: 2.4.1, author: WPDeveloper, Auto-updates disabled

Gravity Forms: version: 2.6.5, author: Gravity Forms, Auto-updates disabled

LeadConnector: version: 1.7, author: LeadConnector, Auto-updates disabled

ManageWP - Worker: version: 4.9.14, author: GoDaddy, Auto-updates disabled

NitroPack: version: 1.5.15, author: NitroPack LLC, Auto-updates disabled

Popup Builder: version: 4.1.13, author: Sygnoos, Auto-updates disabled

Simple 301 Redirects: version: 2.0.6, author: WPDeveloper, Auto-updates disabled

Slider Revolution: version: 6.4.6, author: ThemePunch, Auto-updates disabled

Top Bar: version: 3.0.3, author: WP Darko, Auto-updates disabled

UpdraftPlus - Backup/Restore: version: 1.22.14, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled

WPCode - Insert Headers, Footers, and Code Snippets: version: 2.0.1, author: WPCode, Auto-updates disabled

Yeloni Exit Popup: version: 9.4.0, author: Jayasri Nagrale, Auto-updates disabled

Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled

Yoast SEO: version: 19.5.1, author: Team Yoast, Auto-updates disabled

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