BeTheme
Hi All,
I just purchase a new license on themeforest of BeTheme.
Such as usual i'm upload a new theme with the downloaded .zip file.
Only wordress setup file.
The theme is ok about purchase license code.
All is ok I see everything about BeTheme options but when only the "Pre-Built" option give me an error page.
Already try to uninstall and reinstaal the BeTheme without success.
Uninstall completly Wordpress and reinstall from scratch without success.
Already tried to download again the zip file and also without success.
It is already the 15th website with BeTheme installed without any issue.
Could somebosy help me?
Thanks and have a nice day.
Comments
Hi,
Can you send me a screenshot showing this error page, please?
Also please, go to Betheme -> System status, and check if your server environments are fine (have green ticks).
Best regards
Hi Phil,
every item is green and perfectly configured.
Thanks a lot for the answer
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks