WP Admin error
We are getting this error message:
Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes) in /home/u596432780/domains/digibirdintl.com/public_html/wp-includes/class-wp-query.php on line 593
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Help us resolve this.
Thank you.
Comments
Hello,
It looks like the problem is with the latest WP version (6.1) and older BeTheme version.
To fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one from the themeforest, after that you will get your wp-admin work correctly.
thanks
I have reverted old version of WP but still facing issue same error getting.
Please install the latest version of BeTheme from Themeforest using FTP (simply remove old directory of Be and put the new one), after that it will be working fine.
thanks
Hello,
I have the same problem, even after having applied the recommended manipulations (deletion of BeTheme directories) and with the latest version of BeTheme...
Can you help me please ...
Thanks !
@arnaudweillstratogene
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
@arnaudweillstratogene
Sorry, but the login credentials you sent does not work.
Also, I forgot to ask you about the FTP access, can you send it as well?
Notice!
Please attach a link to this forum discussion.
thanks
I am having the same issue with two of my sites. I have sent a private message thru the contact form.
@Pablo Hello ! I sent you two days ago the identifiers by contact forum, were you able to look? Cause I'm stuck... thanks
We're having the same issue on multiple sites as well. Betheme is updated to the last version, so updating the theme is not the solution.
This seems to be an incompatibility issue between Betheme and WordPress 6.1
Hi, I had the same issue with my site - I could no longer access the backend after the installation of WP 6.1. The error was
Fatal error: Out of memory (allocated 476065792) (tried to allocate 20480 bytes) in /home/ugamohic/www/murer-online.ch/wp-includes/class-wp-query.php on line 593
I tried deactivating plugins via FTP, but this did not help.
What worked:
I'm still getting plenty of errors, but I can at least access the site again. Some plugins cause the site to crash, so I've deactivated them temporarily.
This is definitely a compatibility issue between betheme and WordPress 6.1 - PLEASE FIX THIS ASAP
Hi @jenwyg @arnaudweillstratogene,
We received dashboard access, but you did not indicate who it is.
Who is this website: https://aventures.verticeau.fr?
We are currently debugging it.
@BinaryBrewCreative,
Do you have version 26.5.1.4? The issue with WP compatibility came out with this version.
@dirkmurer,
Can you tell me which plugins, and what errors do they cause, please?
Thanks
@arnaudweillstratogene
There was a problem with your socials (Theme Options -> Socials), I think that you somehow inserted the value for database which was completely destroying the theme options. I fixed that problem on your side but we'll try to make this field more secure to prevent that kind of situations.
I restored the Child Theme and it works fine too, also I inserted the package of your old betheme and betheme child in themes directory, as a zip package.
thanks
UPDATE - SOLVED for anyone else with this issue:
BeTheme Version 26.5.1.4 fixes the problem, as the team said.
Thank you for the fix, BeTheme team :)
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What about the errors?
Can you attach them, and describe it in more details, please?
Thanks