Doubling the product when adding it to the cart
Hello,
When I use the BeTheme template, as I add one item to the cart, the cart counts double.
When I activate a different template, the number of products added to the cart is correct.
Please advise how to solve this. Thanks
url: https://www.hooray.ro/produkt/flacon-din-piele-cu-motiv-personalizat/
Comments
Hello,
Please, turn off all of the plugins (leave woocommerce enabled only), refresh your cache, and check if the problem persists.
Moreover if you use a child theme, switch to parent, and recheck it.
Thanks
OK, I try ...
To clean cache is enough to use "Purge all caches" command in WP Fastest Cache plugin?
So, i find the behavior problem ...
I need to use a plugin for custom fields for a product
https://themeisle.com/plugins/ppom-pro/
if I deactivate it, the correct number is added to the cart. The publisher of the plugin, with whose support I also communicate, found that when I use a theme other than beTheme, the add to chart count works correctly ... their advice is "contact theme support"
and your advice would be "contact the plugin publisher" so, I'm a bit trapped ....
Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
Thanks