Problem with variations
Hi,
I noticed an issue with product variations after Betheme update.
Previously unavailable variations were not clickable, but now they are clickable and no out of stock warning appears.
How can I solve the problem?
Hi,
I noticed an issue with product variations after Betheme update.
Previously unavailable variations were not clickable, but now they are clickable and no out of stock warning appears.
How can I solve the problem?
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
Yes, sure
Here example page: https://cremoninibike.com/prodotto/biciclette/e-bike/exploree228alivio9vblunavy/
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hi,
I followed your instructions, but the problem persists.
Is there anything else I can do?
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks