Cannot import template websites
I cannot access the ability to import any Betheme website template. From the Betheme dashboard, I get both of the below errors. Attached is a screenshot of my system status page.
Domain is coreyphall.com
Here is what I have already done:
- Disabled plugins one by one to see if that is the issue.
- Uninstalled and reinstalled Betheme
- I am not using a Child Theme
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
In Betheme -> Theme options -> Global -> Advanced, you had disabled Pre-built websites.
I have activated it, and now you can proceed with the import.
Best regards
Hey Phil,
Well that's embarrassing, I wasn't aware this was a setting. One of the other website admins must have switched that off.
Thanks for clearing up this simple issue.
I am glad I could help.
If you have any other questions or problems, feel free to ask.
Best regards