Support Center Visit Demo License manager Buy @ envato

Ajax Error!!! error when updating slides on Revolution Slider

gouramanigouramani
in Revolution Slider
Hello, after I updated wordpress and be theme to their latest versions I can't save any changes I make on my slides. I keep getting this message "Ajax Error!!! error". I tried reinstalling everything but it didn't work either. How do I fix this problem?

Thanks so much in advance!

Comments

  • AlbertAlbert
    Hi,

    this problem is not related with theme at all. You can switch to default theme and you see the same issue for sure. It means that you probably did something wrong with slider or something bad happened with the wordpress files. Make sure that you use recent version of revolution slider. If you don't have recent version, then please send us private message and we'll send you these files.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • gouramanigouramani
    I recently updated wordpress and Be theme. I don't know if my revolution slider version is the latest one. How do I send you a private message?

    Thanks a lot!
  • AlbertAlbert
    Please check in right bottom corner in rev slider section what slider version you got.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • gouramanigouramani
    This is my rev slider version: 

    Version 4.6.92

    I believe it's the latest one. Apparently I'm having an incompatibility issue with another plugin called Jetpack. Whenever I try to post or save anything it doesn't work, and a blank page appears instead. Also I noticed that when I deactivate it the problem I have with rev slider stops.

    Do you know if Be Theme is incompatible with Jetpack?
  • AlbertAlbert
    The problem must be with extra plugins or maybe server because many users use theme with Jetpack and everything is ok. We tested it as well and theme is compatible with Jetpack for sure.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • billysropobillysropo
    Hello i have a problem with rev slider when i m going to make changes i get the  "Ajax Error!!! error" and when i m going to import again the slider i get

    Forbidden

    You don't have permission to access /wp-admin/admin-ajax.php
    on this server. 

    Can you please help me with this?


  • AlbertAlbert
    Hi @billysropo,

    we suggest to remove plugin thru FTP and upload recent plugin's version exactly the same way. However, if this won't help, please deactivate all other plugins and then check.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • schalkmskschalkmsk
    Hi, there! I've got a problem with my Slider Revolution. I can't use Russian letter in it. When I do it, I've alarm message - Ajax Error!! Error!
  • AlbertAlbert
    @chalkmsk Special characters are not allowed in many places and that's why you got this error.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • rosmarinorosmarino
    Hi @muffingroup i have a problem whith revolution slider, i change any options and i see ajax error parsererror.
    i have 5.2.5 Version
  • AlbertAlbert
    Hi @rosmarino,

    please remove plugin files via FTP and upload the newest package via FTP as well. But, if this won't help, please remove all extra plugins and check if one of them is not the culprit.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.