2 problems after update 26.6.6

edited December 2022 in Other

Hello,

After the update i encounter 2 problems.

1) I try to translate some words with poedit, but it is not picked up. I have the translation turned off in theme options. For example, the text Additional information.

2) the footer is not showing in pages where i use templates.



*** EDIT ***

2) The problem is in the footer style. I had it on "Sliding". If i change it to "Stick to bottom....", then it works. But i would like to work for silding.



website


Regards

Roy

Comments

  • Hey,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • Send it to you.

  • 1) I did not find any .mo/.po file in your FTP, and the additional information text comes from WooCommerce.

    Please, check the following link:

    https://woocommerce.com/document/woocommerce-localization/

    2) We keep investigating this.


    Best regards

  • That's weird, I have the files in the folders below

    wp-content/themes/betheme-child/languages

    Here i have 2 files, nl_NL.mo and nl_NL.po with the translations.


    I also have the woocommerce po and mo files in:

    wp-content/plugins/woocommerce/i18n/languages.

    Regards

    Roy

  • edited December 2022

    I installed Loco Translate to test it. When I open the WooCommerce files, there is no "Additional information" listed. I don't see the other texts either. When I open the betheme files it is there including all the translations. But even now they are not on the site.

  • The problem of translating is caused by Contact Form 7 plugin.

    When i disable it, the translations work. I have never had any problems with this plugin. No idea what to do to solve it

  • 1) Can you please check if the same thing happens with another theme? You can check it with Twenty Twenty, for example.

    If the problem persists with another theme, you will have to contact Contact form 7 support.

    2) We have fixed that on your website.

    Please, check that.


    Best regards

  • Thanks it works.

    I solved the other problem.

    Completly removed the plugin and installed it again and it works.


    Can close this topic.

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