Bug report: Shop products
I'm building a custom template for the shop archive. When I add the "shop products" item to the page and turn the description on, the element completely disappears from the builder as soon as I change the display order for the description and drag it to another position in the list.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Done.
You did not attach FTP access.
However, I have checked your template, and it works correctly.
Are there any extra steps I should take to reproduce this issue?
What browser do you use?
Best regards
I'm using Safari with the latest version.
When I move the description to another position, the images in the right section completely disappear.
We will need your FTP access.
Please, send it through the contact form as you have done previously.
Remember to attach a link to this forum discussion.
Thanks
Done.
We have fixed it. Please, check it out.
Thanks
Great, not all is fine!
Can you tell me what you changed exactly so I don't delete your customizations accidentally?
The file we edited was script.js in betheme/visual-builder/assets/js, but this fix will also be included in the upcoming update.
Best regards