rev_slider not able to install
Hi there,
The plugin rev_slider is not able to work property suddenly. When I try to install, the message mentioned "Invalid license code. Please make sure that your purchase code is used only on this domain. You can check it at: api.muffingroup.com/licenses" . I did check License is fine after got this message. And there is a message shown on Betheme plugin page "Server limits: if you are not sure about server's settings and limits, please activate necessary plugins only."
What should I do about this issue? Thanks a lot.
Comments
Hi,
Please, open your website FTP, go to the plugins folder, and check if you see there a folder for a Slider Revolution.
If it is there, rename it by, for example, adding an underline in front of the folder name, and try to install this plugin then.
Thanks
Hi there, I checked there is no Slider Revolution folder in the plugins folder. What should I do for that?
Please send us your license key, WordPress, and FTP dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Okay. I have sent already. Thanks a lot
Sorry, but we message you sent is incomplete.
Please, send another one with the required information mentioned in the previous message.
Thanks
Hi there, I have already sent you the link to this forum discussion and the link to the website. Due to security, I am not able to givet you the rest information. Could you possible to check and solve the problem?
Unfortunately, without the rest information, I cannot help you with this because I cannot check the root cause.
Best regards
Ｆｏｒ ｔｈｅｓｅ ｔｗｏ ｉｔｅｍｓ， ｈｏｗ ｃａｎ Ｉ ｇｉｖｅ ｙｏｕ？Ｉ ｃａｎ ｔｒｙ
Please send it thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, like you did with the link to your website.
Rember to attach a link to this forum discussion, so we will know what these credentials are for.
Thanks