Hello,
My Woocommerce website was working OK till a few days ago.
All updates are done but when clicking UPDATE BUTTON on Bebuilder of the Product, wants to many times to be updated.
Can you help me how to resolve this?
Website is in maintenance mode:
Thank you in advance,
Comments
NOTE: BeBuilder update button is working to slow only on Products.
On the Pages is working OK.
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not change anything, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Thanks
Some of your plugins and Betheme do not have the newest version.
Please, update them all and check if the problem persists.
If this will not help, please, let me know, and we will take a closer look at it.
Best regards
I did it but is the same!
Please take a look.
We are investigating this.
I will inform you when I will have new information.
Best regards
The FTP you sent is not working.
Please, send it again (host, username, password, port) through a contact form, and ensure it is correct. Remember to attach a link to this forum discussion.
Best regards
Please check email.
There was a problem with FTP access.
Is resolved by datacenter!
We found out that you have a very low memory limit and post size on your server.
Please, contact your hosting provider, ask to increase these values, and check the product updates then.
Thanks
The values in the left column
are the values that are set
the values in the right column are the global defaults for comparison
The global ones must be changed.
Please, contact your server administrator to increase this.
Best regards
Still the same
Sorry for the late response, but we are still working on it.
I will inform you when we find something new.
Best regards
Again my apologies for the late response, but it was a tough nut for us.
However, it seems that it works correctly now.
Please, check it, and confirm if it is better now or not.
Thanks
Still the same
Hi.
Looks OK.
Can you tell me please where was the problem?
I have to build a new E-commerce next month!
We have done many optimization and fixes in theme files, which we also included in the last update.
You should not occur this problem again (of course, if your hosting is fast enough).
Best regards