Elements dissapear
Hi, I'm expieriencing the same troubles as describes here: https://forum.muffingroup.com/betheme/discussion/59992/content-disappears
Did you manage to solve this problem? Should I also send you a access to the backend?
My Website is https://jugend.promenteooe.at/; I expierienced missing/gone elements on this sites: https://jugend.promenteooe.at/portfolio-item/elco-kico/ (team members dissapeared continuously, i needed 10 tries to get them right) and on https://jugend.promenteooe.at/portfolio-item/ausbildungsfit-work-box/ where two whole teams dissapeared on the end of the site .
On both sites Elements dissappeard upon updating the site with Be Theme Builder after editing other content on the site.
Until last Wednesday the site was in development on https://hosting152490.a2e8e.netcup.net/httpdocs/dev/promentejugendat/portfolio-item/ausbildungsfit-work-box/ (user: formdenker, pw: 0a2ac3306a). There you can still see the missing teams, they were here after the transmission.
What changed tecnically was the datebase, before it was mysql and now its maria db. But these should work identically, shouldn't they?
thanks for your help.
Comments
Hello,
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
I had the same issue. You will need to verify that your PHP INFO settings are properly configured for your server. See the System Status page in your BeTheme settings.
You find phpinfo file@ https://jugend.promenteooe.at/pi.php
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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