Page Not Saving
When I make a change using the Edit with BeBuilder button, the changes are made without a problem in the editor and then I click "Update" and it says "Page Updated", but no content has actually been changed on the main website. If I exit the page and reenter it to edit it again, the changes have not been saved.
I have verified that all my PHP limits are set high enough and I do not have a caching plugin. I've searched the internet for similar posts, but nothing anyone mentions is helping me. Nor are there any error messages popping up in error logs.
Comments
Hello,
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
https://mentoringtimothy.com/phpinfo.php
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
I have sent the contact form with the above requested items.
Sorry, but I cannot give you my IP.
Is not there any other way to access your FTP?
Best regards
No, there's not. You'll have to do it without FTP, then.
Does it happen on a particular page or all of them?
To not interfere with your existing pages, I created a new one (BeSupport test page), copied there content from your home page, edited it for a while, and all changes are present on the live page.
Best regards
Well, now it's working. Not sure what happened, but it's now saving. Could it have something to do with the support expiration and my renewal recently?
Support refers to access to this forum, and when it expires, you will not be able to create new discussions, but the license key will remain fully functional.
I am not sure what could be the reason in your case, but if this happens again, please, remember actions you performed, and please, let me know about that.
Thanks