using BeBuilder Blocks Enabled problem
Betheme version 26.7
I have many sites using Betheme. We notice an issue when trying to edit a page using BeBuilder Blocks Enabled.
The site hangs for a long time and reports:
Page Unresponsive
You can wait for the page to become or exit the page
It does this several times after selecting to WAIT.
I don't have this problem using the new BeBuilder, but we really like using BeBuilder Blocks much better.
Also, this was never a problem in earlier builds.
Thanks
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
I tried all those suggestions and still have the issue.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Thanks - I've responded with the credentials for testing.
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks
Oh - sent it but didn't add the link to this forum discussion.
I just resent it using the contact form.
You did not attach FTP access in a private message.
However, does it happen on all pages or particular ones?
I opened a couple of them, and they load pretty fast. Check the following example:
Did you check that on other browsers?
Did you clear your browser cache?
Best regards
Thank you. I am finding that using IE in the private browser tab is working better. I had been using Chrome when reporting the issue, and have never had that problem in previous versions of BeTheme.
If you are using any browser extensions, please, disable them one by one, as one of them might be the root cause.
Best regards