using BeBuilder Blocks Enabled problem

digitalposthd · January 2023

Betheme version 26.7

I have many sites using Betheme. We notice an issue when trying to edit a page using BeBuilder Blocks Enabled.

The site hangs for a long time and reports:

Page Unresponsive

You can wait for the page to become or exit the page

It does this several times after selecting to WAIT.

I don't have this problem using the new BeBuilder, but we really like using BeBuilder Blocks much better.

Also, this was never a problem in earlier builds.

Thanks

Phil · January 2023

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

digitalposthd · January 2023

I tried all those suggestions and still have the issue.

Phil · January 2023

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

digitalposthd · January 2023

Thanks - I've responded with the credentials for testing.

Phil · January 2023

Sorry, but we didn't get any message from you yet.

Please check your mail inbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you sent all of the required information mentioned in the previous message.

link to this forum discussion
link to your website
login credentials

Thanks

digitalposthd · January 2023

Oh - sent it but didn't add the link to this forum discussion.

I just resent it using the contact form.

Phil · January 2023

You did not attach FTP access in a private message.

However, does it happen on all pages or particular ones?

I opened a couple of them, and they load pretty fast. Check the following example:

Did you check that on other browsers?

Did you clear your browser cache?

Best regards

digitalposthd · February 2023

Thank you. I am finding that using IE in the private browser tab is working better. I had been using Chrome when reporting the issue, and have never had that problem in previous versions of BeTheme.

Phil · February 2023

If you are using any browser extensions, please, disable them one by one, as one of them might be the root cause.

Best regards

using BeBuilder Blocks Enabled problem

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