betheme unable to install demo interior6
hi everyone, i can't install interior6 in studiofabricamundi.com.
please someone can help me ?
Attached the screenshot after installation of pre-built. i tried several time, also with different method of installation (ftp and from wp).
Comments
Hi,
Did you check if pages are imported in the WP panel -> Pages?
If they are present, open the WP panel -> Settings -> Reading, and choose the static page for the homepage.
Best regards
yeah, already checked but not have imported nothing about Interior6!
please help me, this is first time after 5 years that i use Betheme!
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
ok i filled the form, waiting for your reply. thanks
You have sent only FTP without the WP dashboard.
Also, FTP you sent is not working.
Please, send another message with complete data and ensure all credentials are correct and working.
Thanks
sorry, already sent the right credentials also with WP dashboard complete.
Your server does not have gzdecode() function enabled.
Please, contact your server administrator, and ask to activate it.
Best regards
its very weird because on this server have around 20 website all of them developed with Betheme, first time that have this issue, im going to ask to activate it to my provider, and i will let you know soon.
thanks for support
the provider has now activated the requested option, please check if it is now OK. thanks
Now import worked.
Please, check your website.
Thanks
thank you!!!!