BeBuilder not loading

ibbootje1 · February 2023

I'm having a very frustrating issue with Bebuilder.

For some reason it won't load when WooCommerce plugin is enabled.

I've already tried:

Disabling all plugins
Switching to parent theme

I found out that when wooCommerce plugin is enabled, it won't load the bebuilder. With the wooCommerce plugin disabled everything works fine.

Another strange issue is that i have set the condition for my shop archive template to show for the entire site. But the default template is being loaded on my shop archive page.

How can i fix this issue?

ibbootje1 · February 2023

I forgot to mention that i also can't update or create anything when WooCommerce is enabled. What i saw in the console is the following error:

"Failed to load resource: the server responded with a status of 500 ()"

Phil · February 2023

Hey,

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

ibbootje1 · February 2023

https://forum.muffingroup.com/betheme/discussion/comment/228688#Comment_228688

I have sent the message as requested.

Phil · February 2023

We have corrected it on your website.

Please, check that.

Best regards

ibbootje1 · February 2023

Hello Phil,

I am able to access the bebuilder edit page.

But i'm still getting an error after saving anything. In the console the ajax error is still showing.

Phil · February 2023

I checked that, and the page update works correctly for me.

Please, clear your browser cache and recheck that.

Also, see if the same thing happens on another browser.

Best regards

ibbootje1 · February 2023

Please go to the templates section and try to save a woocommerce template.

Normal pages are working, but these templates aren't.

Phil · February 2023

We corrected that as well.

Please, check that.

Please do not update Betheme to version 26.7.2 for now because it does not include this fix, and an update would erase it.

It will probably be included in the next update, but I suggest following our changelog.

Best regards

BeBuilder not loading

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