Burger menu doesn't work
Hello,
I've created a template header and added a burger menu for the mobile version (screen 1 and screen 2)
then I've selected the main menu as menu to display (screen 3)
But when I try to open it in the preview page it doesn't work, anything happens. It just appears that in the address bar. What am I doing wrong? Thanks
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
Hi @Phil ,
this website is not online yet and it will take some weeks before to be published. I could provide a guest access to your staff if they want to check. Is it possible to open a private ticket and not using this public forum for having support?
Regards
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Done! Thank you @Phil
I logged in with the credentials you sent, but it shows me this page:
Are the credentials you sent with admin rights?
Best regards
Hi @Phil , you must use the login address I sent by email because it's different. Anyway a paste it here, it should works.
Yes, I set an admin profile for you.
Let me know.
SiteGround Optimizer plugin causes this problem.
When it is disabled, the hamburger menu works correctly.
Best regards
@Phil many thanks! Your support is very good, compliments!
Thank you, and I am glad I could help.
If I can help with anything else, please, let me know.
Thanks