After update: There was a critical error on your website.
Hi,
I can't login after updating BeThemes 26.7.2. Website can be called up: https://www.hausarzt-sonsbeck.de/, but I can no longer get in using the login.
Received error message: There was a critical error on your website.
thanks
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Sorry, but you did not attach FTP access.
Please also send it through a contact form, and remember to attach a link to this forum discussion.
Best regards
Sorry, I had read over. I sent you the FTP access plus forum link yesterday.
Best regards
The OMGF plugin causes this issue.
Then you should contact the plugin author to resolve or get rid of it.
Best regards
Hello,
does that mean I fixed the problem by removing the OMGF plugin?
Thanks
If you do not need this plugin, removing them will resolve the problem.
You should contact this plugin author to resolve the problem if you need them for your website.
Best regards
Hi,
I deleted the OMGF plugin from the server and I can also log in, only the customer, user "Vivian_Mrowiec_2021" cannot log in. Error message: "There was a critical error on your site."
When I try to backup the website I get the error: "Something went wrong, please refresh and try again"
Cannot be updated.
Can you solve this?
Thank you very much for all your help
Please, disable other plugins for a test, and recheck that.
Thanks