user menu does not open
When clicking on the user icon (site: https://event.elecom.fr) the popup to log in does not appear (see the photo which is a screenshot of the operation on the theme)
Thank you for your help
When clicking on the user icon (site: https://event.elecom.fr) the popup to log in does not appear (see the photo which is a screenshot of the operation on the theme)
Thank you for your help
Comments
Hi,
Do you have an account page created and assigned in Woocommerce -> Settings -> Advanced?
Best regards
Hi
Yes this page is register
Please, turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Therefore, please ensure that the data you send are complete and correct.
Thanks
Hi,
thank you for your answer, after deactivating the plugins and reactivating one by one I was able to identify the one that was in conflict with the theme.
It is "Elementor Header & Footer Builder".
I got around the problem thank you for your time and your reactivity
Glad I could help and happy that you found the culprit.
If you have any other questions or problems, feel free to ask.
Thanks